Privacy Policy
1. About this policy
Lumière Gems (also referred to as ‘L.G.’ or ‘we’) values and respects the privacy of our customers and website visitors. We comply with the Privacy Act 1988 and its amendments, and this policy outlines how Lumière Gems collects, uses, and discloses your personal and credit related information (referred to as ‘personal information’).
2. Collection of Personal Information
Lumière Gems will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms or from a third party. This information may include but is not limited to:
identity specifics such as; name, gender, date of birth, residential and postal address, telephone number and occupation.
financial information including your bank account details and credit card information;
email, user ID’s and passwords;
records of goods and/or services provided to you;
records of any of your communications with the Company including emails, call logs, in writing or website usage information.
3. The purpose for collecting your personal information
Lumière Gems will generally collect and use your personal information for the primary purpose of:
Lumière Gems general business operations;
Provision of goods and services, and entering into transactions with you;
communicating with you;
responding to your enquiries about our goods and services;
meeting Company’s legal and regulatory requirements;
conducting, improving and developing a business relationship with you;
marketing (such as providing individuals with information about our products and promotional notices and offers); and
improving Company’s website.
Lumière Gems will only collect Personal information:
if necessary for Lumière Gems’ operations;
by lawful and fair means; and
that is provided by the individual concerned or by a person authorised to act on their behalf.
Lumière Gems takes reasonable steps to ensure that you are aware of:
the intended use of the information
your right to access your personal information
the identity and contact details of Lumière Gems’ representative collecting the information;
any law requiring collection of the information; and
the main consequences of failure to provide the information.
4. How we may use and disclose your personal information
Lumière Gems may disclose your personal information:
for the primary purposes for which it was collected as outlined in section 3;
where you would reasonably expect this;
where you have consented;
for direct marketing by Lumière Gems or it’s subsidiaries.
Lumière Gems will not disclose your personal information for any secondary purposes unless your consent has been given or as required by law.
Lumière Gems will not sell or license any personal information that it collects from you.
Lumière Gems reserves the right to transfer all collected information in connection with the sale of all or part of our business or assets.
We are not responsible for any breach of security or for any actions of any third parties that receive your information. We are not responsible for the security or privacy policy of any third parties that collect your information.
5. Using our Website
In the use of our website, Lumière Gems may record anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded, type of browser and operating systems.
Lumière Gems also uses “cookies”. A cookie is a small file that stays on your computer and may collect and store your personal information. A cookie will remain on your computer until you turn your computer off or it expires. Cookies may be disabled through your internet browser, however this may impact on your ability to use the website fully.
Lumière Gems’ websites may contain links to or from other websites. We are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on Lumière Gems’ website.
6. Security of your personal information
Lumière Gems may hold your information in physical or electronic form on our systems or the systems of our service providers. We take all reasonable steps to protect the security of your information however you accept that Lumière Gems provide no guarantee that any transmission of information to and from websites will ever be totally secure. Lumière Gems protects against misuse or loss of your personal information by restricting access to electronic format, and by the appropriate physical and communications security. Any data or documents destroyed will be done so in a manner that protects privacy.
7. Anonymity when dealing with Lumière Gems
Lumière Gems allows you the option to remain anonymous or provide limited personal information where practical and appropriate.
8. Cross border disclosure
Lumière Gems does employ the services of third parties operating outside of Australia. As such, Lumière Gems takes reasonable steps to ensure that the security and privacy of your personal information is maintained appropriately. By supplying your personal information to Lumière Gems, you consent to the disclosure of your personal information to an overseas recipient.
If you consent to the disclosure of your personal information to an overseas recipient, the overseas recipient will not be accountable under the Privacy Act, and you will not be able to seek redress for breaches under the Privacy Act, nor hold Lumière Gems responsible for any breaches.
9.Collecting sensitive information
Lumière Gems does not collect sensitive information.
10. Contact information:
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.
