Moissanite is a premium gemstone known for its incredible brilliance, fire, and durability. It closely resembles diamonds but offers a more affordable and ethical alternative.
Yes, while naturally occurring Moissanite is exceptionally rare, modern crystal growth methods yield gems that are chemically, physically, and optically identical to natural Moissanite, discovered by Henri Moissan.
Lumière Gems is a family-owned Australian jewellery business based in Perth, Western Australia, offering high-quality Grade D flawless moissanite jewellery with elegant custom and boutique designs.
Yes. Most of our jewellery pieces are carefully crafted on a made-to-order basis to ensure quality and attention to detail.
Yes. Many of our pieces can be customised by stone size, gold type, and design. We also offer fully custom jewellery pieces.
Simply contact our team through the Contact page or email us to discuss your custom design ideas.
Lead time is approximately 3 to 4 weeks from order confirmation to dispatch.
Yes. We offer free shipping within Australia through Australia Post Parcel Post, including tracking and insurance.
Express postage or local pickup may be arranged on a case-by-case basis.
Yes, store pickup is available for selected orders. Once your order is ready, we will contact you with pickup details and collection instructions.
Returns are accepted for faulty items in accordance with Australian Consumer Law. All returned items are assessed first.
No. Change-of-mind returns are not accepted due to hygiene reasons.
Yes. Lumière Gems offers workmanship lifetime warranty on eligible items.
You can use our downloadable ring sizing chart or print the ring sizer available on our Ring Sizing page.
Yes. Regular range items may be resized at the customer’s cost. Some custom rings include one complimentary resize within 14 days of delivery.
Use warm water, mild soap, and a soft cloth or soft brush. Avoid abrasive cleaners and toothpaste.
We recommend removing jewellery before bathing, swimming, or using chemicals to maintain its beauty and longevity.
You can contact us via email at info@lumieregems.com.au or through our website contact form.
Yes. It is located in Perth, Western Australia. Store pickup is also available for selected orders.
Our friendly team is happy to help. Contact us anytime and we’ll assist you with product advice, sizing, custom orders, or delivery questions.
